Rama Sugiharto, S.T.

Business Analyst | Product Owner | Scrum Master | Quality Assurance

Surplus Indonesia

Key Responsibilities:

• Gathered, analyzed, and documented business requirements to define clear system needs.
• Translated business needs into user stories, functional specifications, and acceptance criteria.
• Conducted gap analysis and proposed solutions to optimize processes and align with business goals.
• Bridged communication between stakeholders and development teams to ensure aligned priorities.
• Defined product vision, roadmap, and backlog priorities based on business value and dependencies.
• Collaborated with cross-functional teams (design, dev, QA, marketing) to deliver product increments.
• Facilitated Scrum ceremonies (daily stand-up, sprint planning, review, retrospective) to maintain team cadence.
• Coached teams in Agile, Scrum, and Kanban practices to improve autonomy and collaboration.
• Acted as servant-leader, removing blockers and enabling smooth sprint execution.
• Monitored Agile metrics (velocity, burndown, throughput) to track and improve team performance.
• Developed automated testing suites to ensure quality and accuracy of software features.
• Utilized debugging tools (Firebug, Chrome DevTools) to identify and resolve software issues.
• Collaborated with developers to investigate root causes of bugs and ensure timely fixes.
• Conducted manual and regression testing to validate new features and maintain system stability.
• Supported UAT and prepared test cases to ensure deliverables met business and user requirements.
• Provided post-implementation and maintenance support to technical teams and clients.
• Aligned product delivery with organizational OKRs and strategic goals.
• Fostered stakeholder engagement and built a culture of transparency, collaboration, and continuous improvement.
• Mentored and led technical and project teams in adopting Agile best practices.
• Championed quality-first development, automation, and process efficiency across the SDLC.

Developer | Social Media | SEO - SEM | DevOps | Product Owner

DDTC Indonesia

Key Responsibilities:

• Assisted Digital Media Managers in designing and implementing the company's digital media plans and strategies.
• Contributed to achieving digital marketing goals and objectives.
• Responsible for managing the entire software development lifecycle.
• Build, maintain, and enhance the corporate website and web applications.
• Ensure the website aligns with the company's branding and business goals.
• Optimize web pages for performance, speed, and user experience.
• Implement web design and UI/UX best practices for a seamless experience.
• Collaborate with cross-functional teams to integrate internal systems and tools.
• Manage content updates and ensure content accuracy and relevance.
• Monitor website traffic and analytics to improve user engagement.
• Maintain website security protocols and backup systems.

Web Developer & Social Media

Discovery Hotels & Resorts

Key Responsibilities:

• Develop, maintain, and optimize the company’s corporate website.
• Ensure website security, performance, and scalability.
• Implement responsive and user-friendly web designs.
• Manage and update website content as per business requirements.
• Integrate corporate systems, databases, and third-party services.
• Troubleshoot and resolve technical issues promptly.
• Optimize website for SEO and accessibility standards.
• Collaborate with marketing and IT teams to align business goals.
• Ensure cross-browser and device compatibility.
• Stay updated with web development best practices and corporate needs.
• Implemented campaigns through websites, email marketing, social media, and online advertising.
• Developed innovative and reusable web-based tools for progressive online activities and community building.

Web Developer & Social Media

Hotel Borobudur Jakarta

Managed by Discovery Hotels & Resorts

Key Responsibilities:

• Develop and maintain responsive websites and web applications.
• Write and optimize clean, scalable, and efficient code.
• Implement front-end designs using HTML, CSS, and JavaScript frameworks.
• Develop back-end functionality with databases and server-side technologies.
• Ensure website security, performance, and SEO best practices.
• Debug and resolve website issues and errors.
• Integrate APIs and third-party services.
• Collaborate with designers, developers, and stakeholders.
• Keep up with the latest web technologies and industry trends.
• Perform website testing and optimization for user experience.

Web Developer & Social Media

Discovery Kartika Plaza Hotel & Villas Bali

Managed by Discovery Hotels & Resorts

Key Responsibilities:

• Design, develop, and maintain responsive websites and web applications.
• Write and optimize clean, scalable, and efficient code.
• Implement front-end designs using HTML, CSS, and modern JavaScript frameworks.
• Develop back-end functionality using server-side technologies and databases.
• Ensure website security, performance, and adherence to SEO best practices.
• Identify, analyze, and resolve website bugs and errors.
• Integrate APIs and third-party services to enhance functionality.
• Collaborate with designers, developers, and stakeholders to achieve project goals.
• Stay up to date with the latest web technologies and industry trends.
• Conduct website testing, analysis, and optimization to improve user experience.

Web Developer & Social Media

Discovery Hotel Ancol

Managed by Discovery Hotels & Resorts

Key Responsibilities:

• Develop, enhance, and maintain responsive websites and web applications.
• Write clean, efficient, and scalable code while ensuring best practices.
• Implement front-end designs using HTML, CSS, and JavaScript frameworks.
• Build and optimize back-end functionality using server-side technologies and databases.
• Ensure website security, performance, and compliance with SEO standards.
• Troubleshoot and resolve technical issues, bugs, and errors.
• Integrate APIs and external services to improve functionality.
• Work closely with designers, developers, and stakeholders to meet project objectives.
• Stay updated on emerging web technologies and industry best practices.
• Conduct thorough website testing and optimization to enhance user experience.

Web Developer & Social Media

Palace Hotel Cipanas

Managed by Discovery Hotels & Resorts

Key Responsibilities:

• Design, develop, and maintain high-quality, responsive websites and web applications.
• Write, test, and optimize clean, maintainable, and scalable code.
• Implement user-friendly front-end interfaces using HTML, CSS, and JavaScript frameworks.
• Develop and manage back-end functionality using databases and server-side technologies.
• Ensure website security, performance optimization, and SEO best practices.
• Diagnose and fix website bugs, performance issues, and technical errors.
• Integrate APIs and third-party services to expand website capabilities.
• Collaborate with designers, developers, and stakeholders to achieve project goals.
• Keep up with evolving web technologies, frameworks, and industry trends.
• Conduct usability testing and performance optimization to enhance the user experience.

Junior Web Developer & Social Media

Pelican Hotel Solutions

Key Responsibilities:

• Analyzed all client requirements to ensure accurate project execution.
• Performed system execution and handled website design and development.
• Conducted implementation, testing, and pre-handover processes for projects.
• Provided ongoing system maintenance and ensured proper functioning.
• Maintained and optimized SEO to improve website performance.