About Me

My name is Rama Sugiharto, and I am an experienced and results-oriented technology practitioner with a demonstrated track record across multiple disciplines, including Product Ownership, Agile Project Management (Scrum Mastery), Software Quality Assurance, DevOps Engineering, and Full-Stack Web Development.

With a comprehensive understanding of the end-to-end software development lifecycle, I have consistently contributed to the successful delivery of high-impact digital products within cross-functional and agile-driven environments. My multidisciplinary expertise enables me to effectively align business goals with technical execution, foster collaboration across departments, and ensure that both functional and non-functional requirements are addressed with precision.

In my capacity as a Product Owner, I specialize in defining strategic product visions, prioritizing value-driven roadmaps, and ensuring the seamless translation of user needs into scalable solutions. As a Scrum Master, I have guided agile teams toward continuous improvement and operational excellence through the implementation of Scrum principles and agile best practices.

My background in Quality Assurance and DevOps has further enabled me to advocate for quality-first development, automation, and process efficiency, particularly in the realms of CI/CD, automated testing, and systems integration. Simultaneously, my experience as a Web Developer has equipped me with the technical proficiency required to design, develop, and maintain robust, maintainable, and responsive web applications.

I am currently open to exploring new professional engagements where I can contribute meaningfully to innovative teams, drive product and process transformation, and continue to grow as a technology leader. I welcome potential collaborations, networking opportunities, and discussions related to the advancement of modern software development practices.

Languages

  • Bahasa Indonesia
  • English

Skills

HTML

100%

CSS

90%

PHP

80%

WordPress/CMS

100%

SEO x SEM

90%

Photoshop

80%

Jira / Trello

80%

Google Tools

90%

Adobe Family

85%

Ms. Office

90%

Professional Experience

October 2023 to Current

Quality Assurance | Scrum Master | Product Owner

Surplus Indonesia

Key Responsibilities:

  • Developed automated testing suites to ensure the quality and accuracy of software features.
  • Utilized debugging tools such as Firebug and Chrome DevTools to identify and resolve issues.
  • Collaborated with developers to determine the root causes of software bugs and other issues.
  • Served as a Scrum Master with a strong track record of delivering and implementing projects within scheduled deadlines.
  • Provided post-implementation and maintenance support to the technical support team and clients.
  • Highly skilled in mentoring and leading technical, project management, and leadership teams in adopting Agile/Scrum, Kanban, and other Agile best practices.


January 2017 to September 2023

Developer | Social Media | SEO - SEM | DevOps | Product Owner

DDTC Indonesia

Key Responsibilities:

  • Assisted Digital Media Managers in designing and implementing the company's digital media plans and strategies.
  • Contributed to achieving digital marketing goals and objectives.
  • Responsible for managing the entire software development lifecycle.
  • Build, maintain, and enhance the corporate website and web applications.
  • Ensure the website aligns with the company's branding and business goals.
  • Optimize web pages for performance, speed, and user experience.
  • Implement web design and UI/UX best practices for a seamless experience.
  • Collaborate with cross-functional teams to integrate internal systems and tools.
  • Manage content updates and ensure content accuracy and relevance.
  • Monitor website traffic and analytics to improve user engagement.
  • Maintain website security protocols and backup systems.


January 2015 to January 2017

Web Developer & Social Media

Discovery Hotels & Resorts

Key Responsibilities:

  • Develop, maintain, and optimize the company’s corporate website.
  • Ensure website security, performance, and scalability.
  • Implement responsive and user-friendly web designs.
  • Manage and update website content as per business requirements.
  • Integrate corporate systems, databases, and third-party services.
  • Troubleshoot and resolve technical issues promptly.
  • Optimize website for SEO and accessibility standards.
  • Collaborate with marketing and IT teams to align business goals.
  • Ensure cross-browser and device compatibility.
  • Stay updated with web development best practices and corporate needs.
  • Implemented campaigns through websites, email marketing, social media, and online advertising.
  • Developed innovative and reusable web-based tools for progressive online activities and community building.


January 2015 to January 2017

Web Developer & Social Media

Hotel Borobudur Jakarta
Managed by Discovery Hotels & Resorts

Key Responsibilities:

  • Develop and maintain responsive websites and web applications.
  • Write and optimize clean, scalable, and efficient code.
  • Implement front-end designs using HTML, CSS, and JavaScript frameworks.
  • Develop back-end functionality with databases and server-side technologies.
  • Ensure website security, performance, and SEO best practices.
  • Debug and resolve website issues and errors.
  • Integrate APIs and third-party services.
  • Collaborate with designers, developers, and stakeholders.
  • Keep up with the latest web technologies and industry trends.
  • Perform website testing and optimization for user experience.


January 2015 to January 2017

Web Developer & Social Media

Discovery Kartika Plaza Hotel & Villas Bali
Managed by Discovery Hotels & Resorts

Key Responsibilities:

  • Design, develop, and maintain responsive websites and web applications.
  • Write and optimize clean, scalable, and efficient code.
  • Implement front-end designs using HTML, CSS, and modern JavaScript frameworks.
  • Develop back-end functionality using server-side technologies and databases.
  • Ensure website security, performance, and adherence to SEO best practices.
  • Identify, analyze, and resolve website bugs and errors.
  • Integrate APIs and third-party services to enhance functionality.
  • Collaborate with designers, developers, and stakeholders to achieve project goals.
  • Stay up to date with the latest web technologies and industry trends.
  • Conduct website testing, analysis, and optimization to improve user experience.


January 2015 to January 2017

Web Developer & Social Media

Discovery Hotel Ancol
Managed by Discovery Hotels & Resorts

Key Responsibilities:

  • Develop, enhance, and maintain responsive websites and web applications.
  • Write clean, efficient, and scalable code while ensuring best practices.
  • Implement front-end designs using HTML, CSS, and JavaScript frameworks.
  • Build and optimize back-end functionality using server-side technologies and databases.
  • Ensure website security, performance, and compliance with SEO standards.
  • Troubleshoot and resolve technical issues, bugs, and errors.
  • Integrate APIs and external services to improve functionality.
  • Work closely with designers, developers, and stakeholders to meet project objectives.
  • Stay updated on emerging web technologies and industry best practices.
  • Conduct thorough website testing and optimization to enhance user experience.


January 2015 to January 2017

Web Developer & Social Media

Palace Hotel Cipanas
Managed by Discovery Hotels & Resorts

Key Responsibilities:

  • Design, develop, and maintain high-quality, responsive websites and web applications.
  • Write, test, and optimize clean, maintainable, and scalable code.
  • Implement user-friendly front-end interfaces using HTML, CSS, and JavaScript frameworks.
  • Develop and manage back-end functionality using databases and server-side technologies.
  • Ensure website security, performance optimization, and SEO best practices.
  • Diagnose and fix website bugs, performance issues, and technical errors.
  • Integrate APIs and third-party services to expand website capabilities.
  • Collaborate with designers, developers, and stakeholders to achieve project goals.
  • Keep up with evolving web technologies, frameworks, and industry trends.
  • Conduct usability testing and performance optimization to enhance the user experience.


January 2014 to January 2015

Junior Web Developer & Social Media

Pelican Hotel Solutions

Key Responsibilities:

  • Analyzed all client requirements to ensure accurate project execution.
  • Performed system execution and handled website design and development.
  • Conducted implementation, testing, and pre-handover processes for projects.
  • Provided ongoing system maintenance and ensured proper functioning.
  • Maintained and optimized SEO to improve website performance.

Education

Bachelor of Informatics Engineering. Computer Network 2005

Trisakti University Jakarta, GPA: 2.96

Review

Rama was an outstanding leader. Even though we worked together for only a short time, I am confident that Rama has a strong and effective leadership mindset.

Image

Rizky Hidayat

Search Engine Optimization Manager
(Berita Satu)

Rama is a well-connected professional who consistently takes the time to support everyone in his network. He has an impressive background and profile.

Image

Adi Asriadi

Mobile Application Marketing Senior Manager
(Home Credit Indonesia)

With his exceptional SEO expertise and unique strategies, our website consistently sees a sustained rise in organic traffic under his management.

Image

Donny Riantori

Chief Technology Officer
(Surplus Indonesia)

Rama is a great person who enjoys sharing knowledge and engaging in easy discussions about work. He is an expert in digital marketing, particularly SEO.

Image

Dudung Arief Rahmanto

SEO Expert

Contact

Rama Sugiharto, S.T.

Technology Enthusiast

[email protected]

+6289654444xxx
(by request, please email me)

Citragran Cibubur